Great question! A proprietary system refers to a company being able to ‘lock’ you into a service agreement on their terms (with their device), using their systems, and they can therefore determine the rates. This doesn’t offer much flexibility on the consumer side. By contrast, we love non-proprietary systems (“open source”, but created and serviced by authorized distributors) because we feel they offer you more options, and the added bonus of not being stuck with one service provider forever. Three cheers for freedom!

Since each job is unique and requires different lengths of time to complete, we will only be able to provide a quote after we have visited a site and identified areas of concern. It is at this point when we will be able to follow up with our solution and a quote.

Not to worry – our technicians understand the initial ‘analysis paralysis’ stage and will be happy to break down these options in plain English (no technical jargon necessary). Once you’re caught up we’d be happy to assist you in getting started with a plan that suits your needs.

Yes! We provide monitoring for alarm systems.

Yes! As long as it is an alarm system, we would be happy to monitor it for you.

Absolutely! Depending on your alarm security system and your insurance provider, discounts can vary. We advise checking with your insurance provider to determine the exact amount.